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Review of Salesforce Social Studio

  • Reviews Icon 2 Reviews
  • Points Icon 20 Points
  • Screenshots Icon 1 Screenshot
  • Questions Icon 0 Answers

Overall Experience
Ease of Use
Customer Service
What does the company do well?
Salesforce Social Studio has the scheduling of social posts done pat! They've made it very easy and convenient to schedule social posts to all major social channels, from one easy-to-use and navigate platform. Love the convenience of drag and drop to reorder and reorganize posts that are scheduled to go out. Obviously with this being a Salesforce product, it's great to have a native integration between scheduling social posts and our Salesforce CRM.
What does the company not do well?
There is room to improve on the side of monitoring profiles... It's a bit messy trying to dig into different profiles, based on the UI/UX of the software.
What about the company do you wish you had known before purchasing?
Nothing. You know when you are using Salesforce products, you are working with high quality development. Great company, great products.