What does the company do well? It is a very flexible but powerful tool while being easy to use. It truely adds valuable insights with minimal effort. I'm a big fan of the user community, one of the best IMO. With it comes hundreds of apps and plug-ins for user for free to help make using Splunk even easier.
What does the company not do well? It is a complex solution. Implementing it on a large scale can become difficult and complex, often you'll need their PS team to assist.
What about the company do you wish you had known before purchasing? While it is an easy tool to use, definitely take advantage of their free online training. I wish I knew more about this before purchasing.