What does the company do well? Catches and cleans up all viruses and all attack style malware. Deletes and notifies well, shows alerts in console if device needs rebooting. Integrates with Autotask and auto installs in the background. Is constantly up to date and needs not maintenance. Any false positives are quickly resolved with support.
What does the company not do well? Pricing is a little higher perhaps than it should be for the number of licenses we're buying, and their integrations with other tools aren't perfect (ie, when a device is deleted from integrated software, the webroot license is not removed).
What about the company do you wish you had known before purchasing? I wish they were a little more apt at attacking browser based malware, as I still have to download Malwarebytes from time to time to clean up things in the browser.