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Review of Hiver

  • Reviews Icon 1 Review
  • Points Icon 10 Points
  • Screenshots Icon 1 Screenshot
  • Questions Icon 0 Answers

Overall Experience
Ease of Use
Customer Service
What does the company do well?
User friendly Gmail Inbox management and sharing with very accessible, responsive, and intelligent support chat. I am in the USA on Central Standard Time.
What does the company not do well?
I am not currently aware of a way to track open tickets or dev plans between my company and HIVER. It would be nice to be able to view 'open tickets' with the HIVER support team although, in HIVER's defense, most support requests are solved on the spot.
What do you wish you had known about the company before using?
Pricing expectations and anticipated adjustments to the ongoing fees associated with the per user costs however HIVER has been very easy to work with, and I am thankful that I found this solution for me and my team.