What does the company do well? In simple terms they are transparent and user friendly - so you feel important and that they care which is important especially in todays detached world. And they have user friendly systems which even a tech intermediate like me can handle solo so, its really not that hard to set up.
What does the company not do well? I guess that you can feel a little lonely at times wondering if what you are doing is effective so, you really need to upgrade to get the full attention some may need when starting out. Having said that - they are on hand and contactable and upfront so you know they have a great attitude towards looking after people.
What do you wish you had known about the company before using? Honestly nothing. I am not feeling let down or that i wish i chose another platform. No, this is the kind of tool which i love to use.