What does the company do well? The system is easy to use. The introductory email sent to you when you sign up has all the right information to get you started, and a link to get you in touch with their customer care team just incase you ever need help.
What does the company not do well? Sometimes it saves, sometimes it doesn't very aggravating to write something in a field and go back and it's not there.
What do you wish you had known about the company before using? The templates and scheduled emails save time and help to automate Processes. The program offers many features at no additional cost, such as the Android/iPhone/iPad interface.