What does the company do well? QuickBooks for Mac is a convenient product for users of QuickBooks Online. It gives users the "desktop experience" in a lightweight application on your Mac. QuickBooks Online isn't as robust as the full desktop version but is easier to use and provides most of the features that small businesses need.
What does the company not do well? Although the QuickBooks for Mac product is convenient, its execution leaves something to be desired. It has a lot of bugs and pretty much became unusable for a time. They have improved the product significantly in the last six months but there is still a long way to go. The lack of stability has left me opting to use the web-based version on many occasions.
What do you wish you had known about the company before using? QuickBooks is certainly the leading name in the bookkeeping industry. I wish I had a better understanding of the limitations of QuickBooks Online as a whole having been familiar with the features of the full desktop application.