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Review of QuickBooks Premier

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Overall Experience
Ease of Use
Customer Service
What does the company do well?
I use Quickbooks Premier Contractor edition to keep up with my construction business and my development of apartment housing. The program is easily customizable to both types of activities. You can do estimates for various jobs and compare your purchases against the estimates as the job is produced. You can also bill the customer for work completed whenever you wish. I've organized my estimates with categories that reflect the various stages of the jobs, and I have created "items" for charging that are organized in a similar fashion. For example, estimating a footing would involved the items for survey staking, digging and pouring the footing, rebar (if needed), stone (if needed), concrete, and other items. As these are purchased, you would find reports already created that would show your progress. The program also can do your payroll, keeping up with time sheets, your various state and federal reports, unemployment insurance, etc. It's very easy to do. And it also prints 1099's and W-2's with the yearend reports. A truly great program.
What does the company not do well?
I've had very few problems with the program. The most irritating is the automatic backup procedure. There is a part of the program that permits backing up the data at various intervals. Occasionally, it has failed. It does notify you of the failure via email, so that is helpful. It's just an irritation.
What do you wish you had known about the company before using?
I've been using this program for about 25 years, so I really don't know how to answer that. I do wish they could migrate the program to the web, however.