What does the company do well? Overall it's a very good program for Desktop. They have good customer service and take time to fix anything that is wrong with the software. The software is user friendly to a point and then you must have some skills to understand how to get things done using the software. Recurring charges are handled much better than they used to be years ago. The ability to create custom reports is very important and this program does not let you down there. You can create just about anything you need and even export the report to Excel. The features on this program are comprehensive and well thought out.You have the ability to create Estimates which then can be turned into Invoices. You can easily manage Vendors and payment to them. In addition, you can manage payroll very easily to vendors as well as employees. You can generate Tax Forms and save a great deal of money with your CPA.I highly recommend this software program.
What does the company not do well? The price of the software is a bit high for 1 year. While is has great features, there is little difference between this version and the PRO version which is about $300 cheaper. It depends on the type of business you have and whether you would benefit from the differences versus the price. The backup process has some issues, but nothing that stops you from using the software if you get an error. The renew process is not fully seamless online, so calling to insure your order gets renewed each year might be worth it.
What do you wish you had known about the company before using? Well, this is a tough question to answer. I have been using this software for about 23 years. They are so different today compared to what they were 23 years ago. I trust this company and feel strongly that this product is an excellent product, aside from the price point.
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