What does the company do well? Deltek Vision's is a software solution that allows you utilize custom proposal modules and government forms modules to cut down on hours off of proposal preparation. Because Deltek is the "source of truth" for our employee history and project history we are able to easily and quickly pull information from Vision onto proposal templates in minutes. P
What does the company not do well? Usability. The lack of a user to be able to sit down with the product and pull the data they want without significant training. Data reported is calculated differently in part of the software - revenue in one area is actual billed amount while revenue in another is hours worked times billing rates
What do you wish you had known about the company before using? Customer service used to be wonderful, but now, they want everything web based, so don't even try calling the 800 number. The web based portal takes ages to get a response: just upgrade your case immediately, or you are going to be waiting days for an answer. The software is getting too big to be useful for any one segment of the company, and requires a good deal more work than is necessary. There is a lot of duplicate entering needed.
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