What does the company do well? I like the ease of use of Hiver. How simple yet effective it is to use the tags so you can narrow down the emails to a category you wish to focus on. Very quick at closing emails and actioning what you have requested.
What does the company not do well? That you cannot assign an email to more than one person (if this applies to more than one person it is difficult to work around this)
What do you wish you had known about the company before using? Much quicker with assigning emails.Easy use of tags so we can narrow down searches in categories - helpful for managing workloads.
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