What does the company do well? The user interface is great. There is a lot of functionality in this product and for that most part it is easy to figure out how to do things. Very functional.
What does the company not do well? In the past I had some challenges with how to edit exiting charts, but Organimi is great at taking feedback and implementing changes to their product. Per my comment above, I now find it much easier to edit within the platform.
What do you wish you had known about the company before using? Not sure that there is anything. We were in desperate need of getting our Org Charts out of PowerPoint and this has been a great solution for us.