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Review of Jungle Scout

Overall Experience
Ease of Use
Customer Service
What does the company do well?
As long as you know what your goal is with the Amazon products you want to resell, using Jungle Scout to find those products is easier than expected. Signing up for the service is quick, and you can get started filtering and finding products right away. What I liked best about Jungle Scout is that it’s fairly self-explanatory, so using the filters, setting the negative keywords, and choosing the categories was straightforward.Product research without a tool to help you narrow down the average competitor price and volume of sales can be time-consuming, but if that tool isn’t accurate, you won’t be ahead of any game. The good news is that Jungle Scout (when pitted against old-fashioned research on Amazon and historical data) seems to be mostly accurate and effective.The Jungle Scout web app is good for deep research of Amazon products, and the Chrome extension is ideal for a snapshot-style look at a specific group of products. So, using the two together makes most sense.Pricing for Jungle Scout is expensive at first glance. The month-to-month low-tier plan is $39 per month, but at least the Chrome extension is a one-time cost of either $97 or $197, depending on which features you want or need. However, if you consider the value of Jungle Scout, it’s a bargain for Amazon product resellers.Jungle Scout’s help desk is full of valuable resources, and I made good use of them. The FAQs obviously answer the most basic questions. If you need help beyond what’s on the support page, you’ll have to email the Jungle Scout team or submit a request, which is basically like an email.
What does the company not do well?
Like many of you, I’m sure, I do a lot of my work from my phone, so I was a little frustrated that Jungle Scout doesn’t have a mobile app (other price scanner/product researchers do). At least you can use the app on a smartphone browser.Although Jungle Scout is easy to use, it can be overwhelming if you don’t know how to use the data that’s available to you. The guides, videos, and webinars from Jungle Scout are helpful, but even better are video tutorials from other Jungle Scout users. Considering I learned more from users, I’d say that makes Jungle Scout’s customer support a bit of a letdown.
What do you wish you had known about the company before using?
As useful as Jungle Scout is for product research, I felt like it was a bit overpriced for what it is. Before I used Jungle Scout, I thought it was going to be more than an app for organizing data that I already have access to. However, it would be time-consuming to gather and organize all that data yourself, so it’s worth paying for the convenience.Also, Jungle Scout doesn’t pull pricing data from other sources like some of its competitors do. With that said, though, Amazon sellers are likely to have the best deal, anyway.