What does the company do well? Intuit/TurboTax - Makes a simple to use software to help individuals that might not know a lot about taxes and tax preparation.
What does the company not do well? The company makes it hard to complete the tax return quickly, unless your just doing a 1040EZ, but for any other tax returns such as 1040A or 1040, it can take awhile for experienced and inexperienced individuals. Also TurboTax has additional charges even after you buy the software, such as audit protect, storage, etc.
What do you wish you had known about the company before using? All the costs upfront.
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