When readers buy products and services discussed on our site, we often earn affiliate commissions that support our work. Learn more.

Review of Survicate

  • Reviews Icon 2 Reviews
  • Points Icon 20 Points
  • Screenshots Icon 1 Screenshot
  • Questions Icon 0 Answers

Overall Experience
Ease of Use
Pricing
What does the company do well?
They integrated pretty well with other platforms, and their surveys are very flexible for administration. We issued quite a few surveys via Intercom, and those seemed to work very well. This was a plus for us as we're very heavily dependent on Intercom. Their app/website UI is clean-looking and it's easy to export data from the surveys as external files.
What does the company not do well?
Navigating around was a bit difficult to get the hang of at the start, and adjusting the appearance of surveys was also slightly buggy. The design of the surveys also didn't look that clean/modern. We ended up moving away from this tool because we found a much more affordable solution that was also much easier to use, quick to issue, and classy-looking with more forward vision.
What do you wish you had known about the company before using?
I think it would've been nice to take a sample survey and undergo the process of creating a survey as well. I think that participating in a more thorough onboarding process of how to use Survicate with best practices would have made my experience with the tool much more valuable.