What does the company do well? The software is agile and easy to use. It is extremely easy to connect the APIs to almost any format or system. It is also very easy to create exports in retail templates or any other type of template needed. Every time I request an update or change in the platform or need help, I get help quickly and the implementations are put on your roadmap.
What does the company not do well? I would like to receive more "practical training" to learn how to incorporate our products more quickly and efficiently, so that we can use the site as it should be. We experienced a lot of training, in which the trainer was doing the process and we tried to follow it; As we all know, most of us learn by doing and I think a lot has been lost because of this.
What do you wish you had known about the company before using? That has such a wonderful quality and support, I would not have wasted so much time looking for other systems, when I found Salsify I found everything in one place. And best of all, they continue to add more features and functions to the site all the time.