What does the company do well? The product and analytics themselves are about average.
What does the company not do well? Customer service and just about everything else.
What do you wish you had known about the company before using? That without notice they would increase your monthly cost from $80/m to $1,100 for the exact same product, with no explanation. I would have liked to know that the phone number on their website ALWAYS goes to VM and they NEVER return them.