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Review of Microsoft Dynamics CRM

  • Reviews Icon 6 Reviews
  • Points Icon 60 Points
  • Screenshots Icon 0 Screenshots
  • Questions Icon 0 Answers

Overall Experience
Ease of Use
Customer Service
What does the company do well?
I like how organized CRM can help you be. I can organize all of my clients into different categories and access them quickly. I can also organize by last date spoken to, this helps keep track of when I am speaking to who and how frequent.
What does the company not do well?
I do not like how CRM looks, it is not very user friendly and it takes a while to learn. It also can be frustrating that you cannot delete groups. Once you have made a group it is there forever. I have groups from years ago that I wish I could delete.
What do you wish you had known about the company before using?
That it's hard to learn.