What does the company do well? M-Files doesn't follow the traditional folder system and manages the documents using the metadata. Also, the level of customization is very wide which is definitely far ahead of any of the other DMS available in the market right now.
What does the company not do well? On top of that, M-Files easily stands out from most of the CMS.Even though M-Files is fast on search, but few basic operations are just too slow and M-Files takes a large amount of time to execute them. It clearly makes the user feel that they are actually working in a cloud environment. As a user, I would prefer if the system can make me feel as if I am actually accessing the documents from my Hard Drive. (It should be fast on operations)
What do you wish you had known about the company before using? You will fall in love with the structure M-Files uses to store the documents. It's different and smart from the traditional folder structure.On top of that, you can perform various actions on your document including implementing a workflow which is not achievable with any other product.