What does the company do well? its features are very good and work with many phones. Your chat support has less than 10 minutes of waiting your support is very capable and they handle all the firmware updates.
What does the company not do well? You can not have two external phone numbers that ring the same phones at an account login. Missed calls are not recorded in the virtual phone in a timely manner.
What do you wish you had known about the company before using? We really believe in RingCentral, it is one of the most complete and easy to use cloud solutions that exist, it is a bit expensive but it is worth it, the general is a great solution for the business telephone service.
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