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Review of Vonage

  • Reviews Icon 6 Reviews
  • Points Icon 60 Points
  • Screenshots Icon 0 Screenshots
  • Questions Icon 0 Answers

Overall Experience
Ease of Use
Customer Service
What does the company do well?
Many good functions that allow me to use my commercial phone anywhere. Although many problems arose at the beginning, I was always able to get the customer service quickly.
What does the company not do well?
Many things that must be configured at the beginning of the process. He had many problems to start with, most of which were resolved by changing a firewall that was not compatible with the vonage system.
What do you wish you had known about the company before using?
I transferred my account to another Vonage account 3 billing cycles ago. I asked Vonage to cancel my current account. I contacted them 4 times and requested a refund for continuing to charge my stored debit card and told them that they no longer have authorization to charge it. It's been 2 months and I'm still waiting for a refund.