What does the company do well? Private client and government organizations recognize Mpulse and accept performance during all audits, a blood / tissue bank is required. We use it in multiple locations in the United States.
What does the company not do well? This product is not for the illiterate computer. But they do offer webinars and training classes for this product. I recommend using this to your advantage.
What do you wish you had known about the company before using? The speed of the web-based system is not as fast as I would like to have or as fast as a computer-based system. We must have web based.