What does the company do well? Provides white-label services for resellers and web developers and good selection of services to choose from. Domain and sub-account management is great and bulk tools are very helpful.
What does the company not do well? Pricing structures could be more flexible or customizable.
What do you wish you had known about the company before using? Not sure how to answer this one. I did a lot of research before choosing them. They're one of the oldest and most trusted names in domains, so there wasn't much of a surprise. I guess the one thing I didn't know was the need to transfer money into your account and the service fee for doing so instead of having an on-demand or invoiced payment system.