What does the company do well? It is fast, simple and robust. Integrated eligibility and formulary checks, comprehensive MedHx retrieval, and probably the easiest and best Gold service on the market. Reliable and consistent - they don't break what is already working. Appreciate their software.
What does the company not do well? The interface on their Rcopia 3 version isn't much to look at. Some things like removing a preferred pharmacy and managing rules/settings on group or user-level are counter intuitive but those are nit-picky things.
What do you wish you had known about the company before using? How friendly is the product.
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