What does the company do well? Your chat design is beautiful. It works in any browser and even from mobile phones. We love your live viewing of prospects on your website with a direct contact through the web chat functionality.
What does the company not do well? the calendar can not be completely translated into the language of your choice and you can not use a custom domain. It would be good if they offer an option to choose a higher sound notification when sending me questions. Since sometimes I have not listened and I have lost the opportunity to respond.
What do you wish you had known about the company before using? since using Drift on my website I have been able to connect with others writing what they need and answering their questions, the truth is that people love it, I am very happy with this application because I can use it even from my smartphone.
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