What does the company do well? The software is easy to use and very easy to configure and use. The interface is very intuitive considering the available features. The support is exceptional, from the support of instant chat 24 hours to online videos, manuals and tours.
What does the company not do well? I found that forecast reports in recent versions depend on the user's learning ability, an important factor in detecting problems within the budget of the reporting budget and revenue.
What do you wish you had known about the company before using? There is a learning curve with CMIC. Some things are intuitive and others are not. We try to use the system more and more, but we reach a point where we have to start customizing the reports or we have very good ideas and we have to pay for the improvements.