What does the company do well? Very easy to use software, and incredible customer support. I have only needed assistance a couple of times, but each time it is so easy to get them and solve the problems very quickly. I really like everything related to Taxjar in the last year that I've been using them. I highly recommend it
What does the company not do well? Occasionally, there is a discrepancy in the total amount of taxes collected compared to the expected taxes, but in my case I suspect that it is due to errors in Amazon's tax collection formulas.
What do you wish you had known about the company before using? Sales tax is a challenge, even our tax firm recommended that we find a sales tax specialist. They recommended me to Taxjar and I was surprised at how easy it is to work with them.
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