What does the company do well? It is easy to use your program, the help you provide is available when you need it and the service staff is friendly. Also, I enjoy writing long paragraphs when they tell me that I must do it to meet the minimum requirements of their question.
What does the company not do well? Difficulty getting the same type of service from Stamps.com, why are there several different types of online service, why is there only one place to register and just one type of service? Also the tracking of the refund is the incorrect amount of the stamps purchased; It is difficult to determine when the refund is received in our account.
What do you wish you had known about the company before using? It would be useful if there was a space where we could enter the numbers we have in our records and then be able to track or find the status of the green cards that are missing.