What does the company do well? The best thing about Volusion is that many of the functions are included automatically in their packages. Unlike Shopify, where you have to add other applications to do the things you want them to do.
What does the company not do well? It was not easy for my staff to learn and the dashboard is not very easy to use or aesthetically pleasing as its competitors are. There are not many free themes that make your site look amazing, so you really need to pay for customization unless you know how to do it yourself.
What do you wish you had known about the company before using? The inactivity time. It did not happen often, but when it happened, you just have to wait until it goes up again.