What does the company do well? Our experience with WMJ has been mostly positive. It is always a transition to a new agency and accounting software. They were very useful during the transition with a lot of training and contacting our contact at WMJ.
What does the company not do well? There is so much you can do with the tool that it almost becomes overwhelming. I would suggest making the interface a little more user-friendly and finding a way to better divide and display each of the functions available to users.
What do you wish you had known about the company before using? Some of the reports are not as easy to customize as others. They are customizable on the new mainframe, Platinum, but we still use the Classic version. Eventually we will have to learn the new software and change.