What does the company do well? What I enjoy most about Resman is that they are very tolerant if you make mistakes. In general, it is a simple and easy process to solve the problem. I also like the customer service they usually respond to the first time they call or call back within an hour if they are busy.
What does the company not do well? Resman does not handle many of the affordable property tasks very well. Doing repetitions and renovations is very confusing and does not work as it should. It seems that they do not have a good knowledge of the needs of affordable housing. They are working to correct this, but it is a slow process.
What do you wish you had known about the company before using? I'm very frustrated with the affordable side of Resman. It takes a long time for them to correct the problems and, often, they are not done. Some of their support staff are exceptional and others have no idea.