What does the company do well? I like this feature that allows me to establish convenience fee amounts for online tenant payments and allows me to maintain the rates generated. This feature was the main reason why I went with Buildium.
What does the company not do well? I am very new to online software, so this may be common, but I do not like how the outstanding payments of the tenants are published in my Buildium bank account before they appear in my real bank account. One or two days later, the payment is confirmed as financed.
What do you wish you had known about the company before using? That I was going to facilitate communications and payments with tenants through the Buildium software. We like our tenants to get insurance through their partnership with Buildium.
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