What does the company do well? LogMeIn allows for unattended access to multiple machines. As an IT company, this is necessary so that we can work on PCs when the offices are closed. We can wake some PCs if they are asleep or even powered off, and there are a lot of back-end tools that you can use, such as command prompt, services, etc., without disrupting the currently logged in user.
What does the company not do well? The pricing is really bad. They keep doubling their pricing year over year, so I don't know if we'll be able to keep using this great software.
What do you wish you had known about the company before using? That they were going to raise their prices by over 300% over 3 years.
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