What does the company do well? It's a great application and it efficiently serves my needs to enable a lot of calling in a condensed period of time, with great flexibility and personal touch. The platform is excellent. The interface has enough features, but not too many.
What does the company not do well? I can't think of anything deficient with this application.
What do you wish you had known about the company before using? There are no detrimental surprises with Phoneburner.