What does the company do well? Keeps devices safe with background virus and malware checks. The per device cost is dirt cheap. I just renewed again with a discount and got 5 devices protected for about $60. And the management of all 5 devices is cloud-based so I don't have to run around and update each installation. I have this running on two PCs, two phones, and a tablet.
What does the company not do well? It's device driven--no network security here, nor email or macro protections.
What do you wish you had known about the company before using? I saw some industry head-to-head tests that had Webroot beating out the usuals like AVG and Norton. Since then I've learned that there are products with a higher price point that do more. I've been a paid subscribe of both Norton & AVG and found them to be cumbersome to use, but I may look at some of the newcomers next year.