What does the company do well? The payroll processing is, by far, the easiest process I have ever used. Inputting of hours, adding additional check runs, making changes to final payroll - all are simple and easy to do. The payroll portion is very user friendly. I've also had great experiences with my customer service team. They do a great job in answering my inquiries in a timely manner, walking me through first-time processes, and resolving any issues.
What does the company not do well? We only use Paycor for the payroll processing and I haven't really had any issues. My only suggestion is a reminder for the ACA reporting. After completing all of the information for last year, I thought I had completed it; however, when we didn't get our 1095's I went back into Paycor to see what the issue was and noticed I had simply forgotten to hit the "submit" key. It would've been nice to receive a reminder or warning that I had not yet done this.
What do you wish you had known about the company before using? I have used Paycor in the past, so I am always happy when a new employer uses the system for payroll processing because it's so easy to use!
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