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Review of Commerce Sync

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Overall Experience
Ease of Use
Customer Service
What does the company do well?
Commerce Sync does a fantastic job of making it easy to link Stripe and Quickbooks, a critical part of tracking and managing revenue. The tool is easy to setup, delivers results within a day, and has enough customization to make it useful even in less traditional cases. Setup overall took less than five minutes.
What does the company not do well?
The UI of Commerce Sync is less clear than it could be, leading to a few confusing steps and odd screens. Overall, the workflow is just not intuitive, but is also short enough for it not to matter. Support was somewhat slower than needed, with days before responses.
What do you wish you had known about the company before using?
Some of the limitations on customization for how certain transaction types route. This is a minor need, and we were able to overcome any blockers.