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Review of FiveStars

  • Reviews Icon 5 Reviews
  • Points Icon 55 Points
  • Screenshots Icon 5 Screenshots
  • Questions Icon 0 Answers

Overall Experience
Ease of Use
Customer Service
What does the company do well?
I like that Fivestars only requires typing in my phone number at checkout...no more missing out on points because I forgot my loyalty number or punch card! The reward offers that pop up on my phone at random times from some of the restaurants I "follow" on the app are great (occasionally, but usually aren't so great that they convince me to make a trip to the business)! Fivestars helps build customer loyalty and encourages customers to try new menu items for which they sometimes receive offers. The most beneficial aspects for me is that I can see how close I am to a reward at any time (without going into the store) and the app also eliminates the need for the customer to remember their loyalty/punch card. Checkout with Fivestars is very easy and quick.
What does the company not do well?
Most businesses' rewards systems are slow in accumulating points. I get a lot of offers from nearby businesses that I linked into my app, but the promos usually aren't worth a trip. It seems like there are many loyalty apps, and I wish there was a streamlined way to organize all of them, so that they don't take up more app space on my phone.
What do you wish you had known about the company before using?
There's no harm in downloading the app, but don't expect generous rewards. You will need to visit most businesses on the app many times before you rack up enough points to redeem a reward.