What does the company do well? ActiveCollab is user-friendly and has a plus of accessibility throughout different apps. I love the modern appearance and the addition of the timer. I admire the fact that the software can be accessible on different platforms. There was a time that I was not in the office and needed to view the status of a specific task for a client. I as able to install the app on my phone and was successfully able to update the client.
What does the company not do well? I think ActiveCollab should improve in their timing and calculating time spent on a task. The times should be more precise and not rounded-up. This makes it unfair for client invoices.
What do you wish you had known about the company before using? Nothing really. The current marketing strategies cover every aspect.