What does the company do well? Ever since we started using Five9 in our system, they keep on provide good maintenance and updates are quick that does not affect the performance of the production team. they are very easy to reach and tech support and customer service is exceptionally good.
What does the company not do well? For five years of using the five9 tool, it was a constant reliable asset for me, since I am in Sales, I never encountered a problem with this tool as of this date.
What do you wish you had known about the company before using? What I wish I knew before using Five9 is the ease of use, using Five9 on a daily basis has been a constant smooth sail for me.