What does the company do well? Adobe pretty much owns the market for designers/creatives. While the interface can be pretty tricky to learn for new users, Photoshop has so much to offer. Over the last few years I think the company has improved its tools and customer service. There are a lot of troubleshooting resources available online.
What does the company not do well? UPDATES. I'm hesitant to install major updates right away, because there are usually bugs associated with them. Since I've started waiting to install after major updates come out I've had less issues.
What do you wish you had known about the company before using? Honestly there aren't many other options when it comes to this type of software. Adobe's pricing system leaves something to be desired.
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