What does the company do well? Active Collab covers a lot of bases to help with Project management. Adding clients, projects and associating tasks with trailing comments including attachments is nice for history logging.
What does the company not do well? Serverside there are some bugs we've run into. The overall UI is a little old and customization of reports and automation is lacking.
What do you wish you had known about the company before using? That they had or would evolve to include time schedule where we could assign tasks to staff based on an 8 hour work day. Also a visual scheduler.