What does the company do well? This company does a great job of everything. Customer service representatives are ALWAYS readily available. The ease of use is simple and seems to be similar in cost structure compared to other products!
What does the company not do well? The automated emails that are sent out to candidates to complete sometimes get lost in their email inboxes, but I think that is something that most background check companies face.
What do you wish you had known about the company before using? Not really.