What does the company do well? Critical Mention does a great job at monitoring the media for your company's mentions. They offer the ability to search for your company name and special key words or phrases that pertain to your company.
What does the company not do well? I can't think of any ways that Critical Mention did not satisfy my goals. CM was comprehensive with returning the information I needed.
What do you wish you had known about the company before using? I wish I knew how easy it was to use and that I could collect all of the information in one spot and share it seamlessly.
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