What does the software or service do well? Incredible tool to manage customers reviews. Also really cool for content curation as customers have the opportunity to share pictures with reviews (great for your insta guys 😍)
What does the software or service not do well? Basically, yotpo experience is awesome. But I think they need to think about the next step of an e-commerce reputation. Today, brands are capitalizing a lot on reviews, would be really interesting to be able to implement new features (contact customers from yotpo instead of in comment or via mail on another platform - awards customers with the Q&A sections, implement a text functionality... ) change the world guys 😜 Also, an App on iPhone would be incredible 😍
What do you wish you had known about the software or service before using? Yotpo is not really well established yet in France. I wish I had known it before to stop waisting time on other plateforms 😉
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