What does the software or service do well? Smartwaiver was great when it came to organizing and storing the waivers for a recreational activity with VERY high stakes if something goes wrong. It made retrieval and storage simple (we saved back ups to our own google drive), no more countless file boxes! I can honestly tell you that it saved us a lot of money, not just from the printing aspect, but from liability, no more guessing if a person filled out a waiver! It was also very easy for out customers to get acclimated to the waivers.
What does the software or service not do well? We wish you could make retrieval of data on more fields than name, phone number or email. Also we would often be on the edge of going over in the number of waivers a month and the next amount was WAY overkill. But they were able to work with us on those few accounts.
What do you wish you had known about the software or service before using? Not a lot actually, we were given a 30 day trial, we did a small beta testing and it worked really well. We rolled it out at the end of the 30 days.
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