What does the software or service do well? I quickly set up a form generation automation using a template.
What does the software or service not do well? It needs pdf templates to be formatted in a specific way to make it work properly.
What do you wish you had known about the software or service before using? Formatting requirements for PDFs
Have you used a competitor to the software or service? If so, how does it compare? Use Dochub which is similar, but it is more of a signature system. Better because it allows the signatures, but not as good for simpler high-frequency merges.