What does the company do well? Our clients are able to make payments online with little resistance and issues. They have a strong and robust API. The ability to manage various currencies is great for our international clients. Customer support is very responsive when reaching out to them for any misconceptions.
What does the company not do well? Payout can take 2-3 days to arrive to a bank. Some merchants would prefer sooner
What do you wish you had known about the company before using? They manage many currencies but not all of them are like to like. Important to know as you start marketing internationally.
Have you used a competitor to the software or service? If so, how does it compare? Yes. We do like that BlueSnap works with us on odd situations. This helps us build on our relationship and help us manage our clients accordingly. They have very little to no downtime allowing our clients the ability to always generate revenue.