What does Kindful do well? Kindful delivers a powerful donor management system that's super easy for nonprofit professionals to use. They also partner with 40+ integrations to easily track all of your data in one place. Finally, they have fantastic fundraising tools for nonprofits to use to collect donations and their support team is outstanding.
What does Kindful not do well? Kindful has focused on their integrations with world-class apps rather than building an all in one system. I think they've learned that integrating with other apps allows them to focus on a creating a solid core CRM product and leave things like email marketing and events to Mailchimp and Eventbrite.
What do you wish you had known about Kindful before using? I wish I had known about Kindful sooner. They're very affordable and so much better than other nonprofit CRMs out there.
Have you used a competitor to Kindful? If so, how does it compare? I've used Bloomerang, Salsa and Neon. Neon was so overwhelming and too complicated, Bloomerang looked very dated and lacked in innovation and Salsa was not very easy to use for reporting.