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Review of Freshdesk

  • Reviews Icon 14 Reviews
  • Points Icon 90 Points
  • Screenshots Icon 8 Screenshots
  • Questions Icon 1 Answer

Overall Experience
Ease of Use
Pricing
Customer Service
What does Freshdesk do well?
It has a useful ticketing system which our agents can use efficiently to communicate with our clients and solve anything. The interface gives a fresh vibe to everything and makes the work easier. Creating tickets can vary and we can customize them. Automatic responses are life-saver,
What does Freshdesk not do well?
I haven't found anything that I dislike. Freshdesk works at its finest.
What do you wish you had known about Freshdesk before using?
Nothing. Freshdesk makes it clear for everyone to know the services they offer.